Package Name	No. of Credits	Package Price
Light	1,000	S$75
Medium	5,000	S$350
Mega	10,000	S$680
Giga	30,000	S$1,800

How do the PrePaid SMS packages work?

The Basic and Savers plan are PrePaid Plans. Users get to use as many SMS as stated in the package they have paid for.
The Power and Pro plans are PostPaid plans that bill users based on the number of SMS used a month. There is no limitation on their usage.

How many credits does 1 SMS cost?

Each SMS sent to a Singapore number cost 1 credit. Overseas numbers would cost 3 credits.

How do you define the length of 1 SMS?

Please see here

Why is there a Setup cost for the Power and Pro Plan?

The Setup cost is in consideration of the more complex account configurations necessary in the Power and Pro Plan.

Why Do I have to pay S$200 for the Monthly Subscription of the Power Plan instead of S$68 like the Savers Plan?

The Monthly Subscription for the Power Plan is in consideration of the additional features and phone support provided in the plan.
For the Savers Plan, the subscription provides 1,000 SMS per month at a discounted per SMS price but lacks the additional features found in the Power Plan and support is via Email only.

Can you explain the functionalities for each Plan in further detail?

Definitely, please take a look at this comparison table (PDF)

Is the SMS Price rate of the Power Plan and Pro Plan different from that of the SMS PrePaid packages?

Yes, we offer a discounted SMS rate for the Power Plan and Pro Plan. Please email us and we will provide you with a detailed price list and answer any of your questions.

Can I switch to a Basic Plan after using the Savers Plan? Is there a minimal duration for me to stay on the Savers Plan?

You can certainly switch.
The minimal duration for the Savers Plan is ONE year.

What is Number Masking and how can I use it?

Number Mask allows you to set the sending name that appears in an SMS message (eg.ACME instead of 73333, limited to 11 characraters). This optional feature is available to all Price Plans at a cost of $500 per year.

They are some questions I like to ask but is not addressed in this Q&A. Is there someone I can approach to address those queries?

Yes, please do email us!